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What’s in a name? 13 Jul 2011 | 09:37 am

In June 2010 Axel Schultze, CEO of Xeesm, started a discussion in the CEM, Customer Experience Management, Linkedin Group. His invitation was simple: Please introduce yourself – by commenting here. N...

The “Gap” girls – Clienteering in action? 20 Jun 2011 | 10:07 am

I was speaking to a business colleague recently and explaining the clienteer concept to him.  He has been extremely successful, selling his business for many millions in 2008.  His reaction “I had cli...

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