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customerfuturology.com – Improve Customer Experience and satisfaction through better customer insight

How to use Facebook Pages for Customer Support – Part 2 25 Jan 2011 | 12:00 am

Before we go into the next part of this series on how you can truly integrate your customer support channel in Facebook Pages, I thought I would share with you another F-Commerce story from the past w...

How to use Facebook Pages for Customer Support – Part 1 17 Jan 2011 | 08:44 am

A couple of weeks ago you could not have avoided the news that Facebook had received another $500 million of investment. However, at the end of 2010, you might have missed the other news story that Fa...

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Seducing Your Customer: Principles of Conversion Content Marketing regalix.com 25 Apr 2012 | 01:22 am

Marketers are using content to convert  prospects into buyers , while enhancing post-sale customer experience. But are they missing out on using it in ways that matter?

How to Save a Disgruntled Customer davidcancel.com 18 Jan 2011 | 05:03 am

The best way to save a disgruntled customer is to provide a great customer experience when things go wrong. Joshua Porter (@bokardo), my co-founder at Performable, wrote a great summary of  a recent ...

Google rolls out Social circle danbellseo.co.uk 7 Dec 2010 | 08:18 am

On the back of news relating to the influence that social networks (in particular Twitter), along with customer experience on natural listings, I have seen the roll out of Google Social Circle today i...

NetworkIP February Ad networkip.com 29 Feb 2012 | 12:31 pm

February’s ad spotlights the sense of empowerment NetworkIP’s customers experience when taking their business into their own hands. This ad reads: Grow Your Business Your Way. The Prepaid LD Industr...

Leveraging Virtual Technologies to Deliver Dynamic Customer Experiences ts2show.wordpress.com 30 Jun 2010 | 04:54 am

Sometimes it seems as if marketers are expected to be magicians. While slashing budgets, marketing footprint is expected to expand, level of customer engagement is supposed to increase, and return on ...

High Page Rank 6 Dofollow Blogs list highpagerankdofollowblogslist.blogspot.in 8 Aug 2010 | 02:01 am

http://www.grokdotcom.com/ – Marketing optimization blog focused on improving conversion rates, increasing leads, web analytics, SEO, SEM, social media, testing and customer experience. Allows keyword...

We build brand loyalty through great customer experiences. davidsaladesign.com 22 Aug 2011 | 10:21 pm

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Providing Exceptional Customer Service Through Social Media bestpmpbooks.wordpress.com 10 May 2012 | 06:49 pm

Picture a perfect customer experience: you walk into a store and are greeted by a friendly clerk who asks if they can help you find something. You tell them what you’re looking for and the employee pr...

Why Small Businesses Need An Internet Marketing Strategy genlocal.co.uk 27 Apr 2012 | 12:55 am

The Advertising Shift Here is a quote that I heard and I firmly believe this: “Customer experience Is the new advertising department.” Max Kalehoff There has been too much advertising being thrown ...

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