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STICK TOGETHER 3 Apr 2013 | 10:50 pm

Vicious cold burned my gasping lungs as I strained to pull oxygen from the mountain air.  Rescuing this unconscious climber from the upper slopes of Mount McKinley (20,320 feet) would push us to our p...

BE READY TO BE A GOOD PARTNER 26 Mar 2013 | 11:30 pm

During my 31 years of climbing high, icy mountains, I’ve learned a lot about picking good partners, and (hopefully) about being a good partner.  When climbing in remote locales, your partners are not ...

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Evision April 2012 Newsletter evisionworldwide.com 30 Apr 2012 | 10:00 pm

In This Issue: What’s New At Evision: • Our New Client Services Manager: Chris Messeroff • The Evision Social Media Strategy White Paper, Revisited Upcoming Events: • Keynote Speaker – Arabian Travel ...

The digital workplace is the eco-system of enterprise platforms and services enterprise2open.com 24 May 2012 | 12:37 am

In preparation for the IOM SUMMIT, we spoke with Jane MC Connell, one of our keynote speakers. Jane gives us an insight into her speech and her views on the digital workplace: Jane – as a specialist ...

Six Major Customer Service Trends: Part 1 of 2 zendesk.com 24 Jul 2012 | 05:16 am

Today’s guest blogger is Micah Solomon, a customer service and marketing keynote speaker and consultant. His latest book is High-Tech, High-Touch Customer Service. Micah is a keynote speaker for Zende...

Six Major Customer Service Trends: Part 1 of 2 mykb.com 24 Jul 2012 | 05:16 am

Today’s guest blogger is Micah Solomon, a customer service and marketing keynote speaker and consultant. His latest book is High-Tech, High-Touch Customer Service. Micah is a keynote speaker for Zende...

Mark Mullen, CEO, First Direct, to speak at Customer Experience in Financial Services 2013 marketforce.eu.com 24 Sep 2012 | 12:38 pm

First Direct's Chief Executive Officer, Mark Mullen, is to speak at Marketforce's Customer Experience in Financial Services conference in March 2013. His keynote address will be titled "A new kind of ...

OCBC Bank: Driving Simplicity In Financial Services [Banking Innovation] visible-banking.com 26 Oct 2012 | 02:21 pm

On 11th October, I contributed to Next Bank Europe which assembled a superb line up of speakers, including OCBC Bank’s inspiring Jin Zwicky.  I recorded the short Q&A session following her presentatio...

Final speaker confirmed: Charles Roxburgh, Director General, Financial Services at Her Majesty’s Treasury pitcom.org.uk 19 Apr 2013 | 03:58 pm

e are delighted to confirm that Charles Roxburgh, Director General, Financial Services at Her Majesty’s Treasury, will be joining the PICTFOR cybersecurity panel on Tuesday the 23rd April. The post F...

Evision April 2012 Newsletter evisionworldwide.com 30 Apr 2012 | 03:00 pm

In This Issue: What’s New At Evision: • Our New Client Services Manager: Chris Messeroff • The Evision Social Media Strategy White Paper, Revisited Upcoming Events: • Keynote Speaker – Arabian Tr...

Lt. Dan Choi to Deliver Keynote Address at Annual Milk Club Soirée fogcityjournal.com 20 Jul 2013 | 03:19 am

U.S. Army Lieutenant Dan Choi, staunch advocate for the successful repeal of the U.S. military’s “Don’t Ask, Don’t Tell” policy affecting LGBT service members, will be the keynote speaker at the Harve...

The Service Design Conference Speaker Preview: Dave Gray adaptivepath.com 16 Aug 2013 | 11:40 pm

As we approach the launch of our Service Experience Conference, we asked keynote Speaker Dave Gray, Founder and CEO of liminl, to tell us why he's excited to take part and what you will learn from his...

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