Most how retailers use facebook for customer service related news are at:
How to use Facebook Pages for Customer Support – Part 2 25 Jan 2011 | 12:00 am
Before we go into the next part of this series on how you can truly integrate your customer support channel in Facebook Pages, I thought I would share with you another F-Commerce story from the past w...
How to use Facebook Pages for Customer Support – Part 1 17 Jan 2011 | 08:44 am
A couple of weeks ago you could not have avoided the news that Facebook had received another $500 million of investment. However, at the end of 2010, you might have missed the other news story that Fa...
More how retailers use facebook for customer service related news:
Nearly 60 Percent of Businesses in the US and UK Use Twitter and Facebook for Customer Service business.multiplayer.ro 2 May 2012 | 02:06 am
Sword Ciboodlereleased the results of a research survey targeting US and UK companies with medium- to large-sized contact centers on their use of social media specifically for customer service. With ...
More Facebook Changes… Merge? I think not! smallbizcreative.ca 6 Dec 2010 | 10:46 am
ATTENTION: See an update to this post here. If you don’t use Facebook Business Pages, you may still find the Customer Service lessons helpful. We help start-ups and small businesses with the nuts an...
Create Social Media Fans on FaceBook & Twitter searchformakemoneyonline.blogspot.com 19 Dec 2011 | 09:33 am
I'm sure that here you can find best practices to promote your brand on Facebook and Twitter. Using social media for customer service and engagement. - Today's social media digital measurement strate...
Why Social Customer Service Matters socialbusinessnews.com 17 Jul 2012 | 12:51 pm
As the world becomes more and more dependent on social media, brands are now using platforms like Facebook and Twitter to communicate with their customers. Marketing is no longer the most important wa...
Why Social Customer Service Matters socialbusinessnews.com 17 Jul 2012 | 12:51 pm
As the world becomes more and more dependent on social media, brands are now using platforms like Facebook and Twitter to communicate with their customers. Marketing is no longer the most important wa...
Interesting Marketing Stories of the Week conversionrate.com.au 28 Aug 2012 | 09:22 pm
It’s interesting how some companies still fail at using social media to enhance their customer service department. It’s even more interesting how some private Facebook posts leak and appear on Google’...
How to Use Facebook and Twitter to Drive Traffic to Your Retail Shop fanpageflow.com 2 Apr 2013 | 06:24 am
It is surprising to see that rarely retail stores use Facebook and Twitter to benefit their businesses. These platforms are cost effective and have customers already accustomed to their ways. Here are...
Many Retailers Lagging in Social Media Responses to Customers’ Issues shopperscritique.com 12 Jul 2013 | 06:51 pm
By Rachel Farrell | Posted: July 12, 2013 on www.prdaily.com If you’re among the 50 percent of U.S. online retailers that use social media for customer service, stand up and take a bow. If you take l...
Many Retailers Lagging in Social Media Responses to Customers’ Issues shopperscritique.com 12 Jul 2013 | 07:14 pm
By Rachel Farrell | Posted: July 12, 2013 on www.prdaily.com If you’re among the 50 percent of U.S. online retailers that use social media for customer service, stand up and take a bow. If you take l...
Barbour chooses Yourcegid Retail to support its expansion in the United States and Europe cegid.com 26 Jun 2013 | 03:00 am
Barbour, the renowned British brand of premium quality country lifestyle clothing, uses Yourcegid Retail to improve customer service and support its strategy of rapid international expansion.
