Most net promotor score related news are at:
The Importance of Integrating the Customer Experience across the Journey 16 Feb 2011 | 07:58 pm
Airlines are the poster child for how NOT to create customer loyalty. My recent experience with British Airways shows just how much work this industry has to do. Here’s a recap of the points of failur...
The Importance of Integrating the Customer Experience across the Journey 16 Feb 2011 | 02:58 pm
Airlines are the poster child for how NOT to create customer loyalty. My recent experience with British Airways shows just how much work this industry has to do. Here’s a recap of the points of failur...
More net promotor score related news:
Utiliser le NPS pour booster la croissance de votre entreprise strategies4innovation.wordpress.com 13 Jan 2010 | 08:33 pm
Le NPS ou Net Promoter Score est une mesure de la satisfaction client qui permet de décupler le bouche à oreille positif tout en réduisant le bouche à oreille négatif. Il a été introduit la première f...
ThemeForest - Score: Review WordPress & BuddyPress Theme - v1.9.7 for-webmaster.at.ua 8 May 2012 | 08:34 am
Score is a WordPress and BuddyPress theme that is ideal for reviewing any kind of content. SALES PAGE: http://themeforest.net/item/score-review-wordpress-buddypress-theme/703127 Key Features: Adva...
Utiliser le NPS pour booster la croissance de votre entreprise strategies4innovation.wordpress.com 13 Jan 2010 | 03:33 pm
Le NPS ou Net Promoter Score est une mesure de la satisfaction client qui permet de décupler le bouche à oreille positif tout en réduisant le bouche à oreille négatif. Il a été introduit la première f...
What customers are saying about us? logistika.ee 19 Jul 2012 | 05:48 pm
Recently we have implemented Net Promoters Score (NPS) customer loyalty metric to raise our customer service to even higher level and to develop our services further to best match our customers’ needs...
Net Promoter Score is a window into jobs-to-be-done fulfillment bhc3.wordpress.com 29 Nov 2012 | 07:41 pm
I’m a big advocate for better understanding customer needs, particularly in the jobs-to-be-done form. Companies should spend more time on this, instead of the all-too-common approach of implementing s...
Measuring customer satisfaction sethlevine.com 18 Apr 2013 | 05:36 am
There was a great thread this week on the Foundry CEO email list about Net Promoter Score and how companies are using it to measure the satisfaction of their customers (specifically in the case of NPS...
Customer Experience Metrics of the Future thefizzbackblog.blogspot.com 15 May 2013 | 09:45 pm
NPS or Net Promoter Score is a term I am sure everyone reading this blog will be aware of. Over the last couple of years there have been a number of attempts to replace this favoured metric to measure...
Junk King has the Highest NPS Score in North America blog.junk-king.com 1 Aug 2013 | 03:30 am
In 2003, Fred Reicheld, a best selling author and business strategist, introduced the ‘Net Promoter Score.’ An expert on customer and business loyalty, Reicheld wanted to establish a straightforward ...
How to Game the Net Promoter Score shmula.com 15 Aug 2013 | 12:10 am
Among other philosophical questions you’ve pondered, I’m sure you’ve also asked yourself “How to Game the Net Promoter Score?”. Well, I’m here to answer that question for you. How to apply an effectiv...
Meritrust Receives High Member Satisfaction Score meritrustcu.org 22 Jan 2013 | 08:26 pm
Meritrust Credit Union is proud to announce our 12-month cumulative Net Promoter Score (NPS) for 2012 was 66. This year’s cumulative Net Promoter Score is up 3 points from 2011, which ended the year w...
