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Follow-up Academy Session on Customer Experience 3 Feb 2013 | 01:32 pm
As promised a followup on The Leadership Network & Academy Session, January 17th. We had great inspiration, discussion and follow-up break-outs and practice on WOW Customer Experience. The aim of the...
WOW Customer Experience 12 Jan 2013 | 05:25 am
WOW Customer Experience What is that extra thing that companies like LEGO, Apple, Zappos, Whole Foods and Starbucks has? Ever wondered why some just stand out? We have gathered some inspiration on WOW...
