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How do you discribe the future? 15 Apr 2011 | 04:36 am
Normal 0 false false false false EN-GB X-NONE X-NONE Today we are launching our most important survey of the year and you could win one of 71 prizes including the latest I-Pad 2 by taking par...
Customer Experience Planning Course 14 Mar 2011 | 11:42 pm
Available March – November 2011 Cost: £125.00 Members £160.00 Non – Members This is a 6 hour online course including 1-1 mentoring by Morris Pentel providing training on a basic model for Customer ...
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Benefits of Answering Assistance or Content Mate world-answering-service.blogspot.com 28 Feb 2012 | 12:41 am
Today's virtual secretaries literally provide assist desk strengthener, appendage assign game, fulfil customer questions and flatbottom book appointments. There are troika quill and real compelling re...
Interested in conducting a formal “Voice of the Customer” session at work? Understand what you are signing up for and why it is worth your time! 360bizblog.com 8 Sep 2011 | 08:36 am
Understanding customer needs is extremely critical to develop a successful product. During my first week at one of the companies I previously worked at, the Director of Development at that time asked ...
Social Media and the Voice of the Customer customerexperienceservices.com 20 Sep 2010 | 11:26 am
This white paper is based on a research project called “how I like to communicate” which was a Voice of the Customer” micro study exercise undertaken in March of 2010 in support of a presentation for ...
Understanding the Voice Of The Customer customerexperienceservices.com 22 Aug 2010 | 07:59 am
Voice of the Customer is one of those “new terms” in Contact Strategy and Customer Experience that people have been using to describe different approaches to understanding what most people used to cal...
Is it Possible To Create Your Own Anime And Voice In It Too? adventureindustries.org 31 Aug 2011 | 10:49 pm
Question by Laura: Is it Possible To Create Your Own Anime And Voice In It Too? If so, how? Ever since I was 11 years old (maybe even younger than that), I’ve wanted to pursue voice acting in animat...
Answer Your Customers’ Questions seoorlando.com 18 Dec 2009 | 10:26 am
Implementing a long tail keyword strategy is one of the best ways to create sustainable SEO value for your website. But this requires dedication, patience and, of course, a lot of content at regular i...
The Problem with Good Customer Problem Solving allbizanswers.com 7 Jan 2012 | 02:28 pm
How do you measure whether you give good customer service? Does it come down to being quick to answer customer questions and to solve problems when they arise? It seems like a lot of the stories that...
A free remote PHP helpdesk. gratiswork.com 14 Nov 2011 | 10:53 am
Loads of people who run online business understand that is is obligatory to have a remote help desk in order to sort their customers’ questions and problems quick and efficiently. The owners of vario...
Are you listening to the voice of your customer? kilgannonsays.wordpress.com 10 Feb 2011 | 04:31 am
Do you remember back in college when your Marketing 101 professor asked your class, “Who owns a brand?” Even though it was more than 20 years ago, I remember it like it was yesterday. And I remember...
The Path To Voice of the Customer Maturity satmetrix.com 19 Oct 2010 | 07:35 am
I recently had the opportunity to participate with Bruce Temkin of Temkin Group and Lara Wise of tw telecom in a webinar on using customer feedback to fuel business growth. The key takeaway of the ses...
