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Three Strategies to Improve Customer Experiences 26 Aug 2013 | 08:10 pm
The adage, “Time is money,” is quickly becoming, “Every second of delay means thousands of dollars in lost revenue” — especially for fast food retailers. Shaving off less than 10 seconds from customer...
The Best Questions to Ask While Doing a Survey 19 Aug 2013 | 08:10 pm
Marketing surveys serve multiple purposes. They are a way of connecting with existing customers and receiving their valuable feedback. Surveys are a way of building stronger customer ties, and they ar...
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5 Web Services to Manage Multiple Facebook Fan Pages k-director.com 15 Aug 2012 | 08:01 pm
There is really no reason to not have a Facebook Fan page for your product or services these days. It’s one of the easiest way to better engage and grow your fan base and customer count. One way of ma...
Know the Right Places and Times for Consumer Engagement scribemedia.org 7 Mar 2012 | 11:11 am
The above video interview is from the Effie Awards judging event in NYC. Sponsored by Brands acknowledge that there are better ways to reach and talk to customers than the techniques we’ve used in t...
“Yamaha is Game for ‘Gamification’” MMR Magazine Features Yamaha’s BigDoor Powered Gamification Program bigdoormedia.com 22 Feb 2013 | 01:09 am
There is nothing more satisfying than seeing successful BigDoor implementations. We set out to find a better way for brands to engage with their customers and seeing our platform in action, delivering...
