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Tip of the Week – The Feedback Tab 28 Jul 2012 | 03:13 am

The Zendesk Feedback Tab is essentially a miniature version of the Web portal. It can be embedded in any web site, including your Zendesk help desk. Also, it can be configured to allow your end-users ...

10 Interview Questions for Hiring Great Customer Service Reps 26 Jul 2012 | 12:00 am

Providing memorable customer support sets you apart from your competition. But to make that happen, you have to build a customer support team that has the skills and temperament to effectively solve y...

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Support Desk Android Apps: Take Your Help Desk on the Go comparehelpdesk.com 27 Jul 2011 | 06:50 am

With the increased usage of mobile devices in the workplace, help desk software vendors are responding to this change by offering support desk Android apps. Leading help desk vendors such as Zendesk, ...

ZenDesk : Love Your Help Desk bluezebrasports.com 26 Mar 2010 | 07:53 am

At BlueZebra Sports we have always strived to provide great customer service to our clients and end users. Serving 20 NCAA Division I conferences, as well as other D2/D3/NAIA conferences, in multiple ...

Welcome to Web Design Experts' Online Business Expert and Kanvas™ Support service.webdesignexperts.com.au 19 Feb 2010 | 12:53 pm

Welcome! As you know things move very quickly in the web design business as well as the internet generally. Our new customer service tracking system and Knowledge Base uses the popular Zendesk platfo...

txtNation Support - At a Glance clients.txtnation.com 6 Jul 2010 | 11:59 pm

Client Support Support through txtNation SD (Support and Development), goes from strength to strength. Our Client Support team will still be supplied by our in-house experts, but using Zendesk softwa...

A Creative Commons Christmas Carol! zadidiaz.com 2 Dec 2010 | 11:32 am

I am a HUGE fan of Creative Commons and was soo happy when I was asked to join in this little medley. In addition to Scotty Iseri of scottygotanofficejob.com and Matthew Latkiewicz of zendesk.com, you...

MailChimps at the Zendesk Customer Service Hero Tour mailchimp.posterous.com 9 Mar 2012 | 07:28 am

We were happy to send some of our amazing MailChimp customer support team members to the west coast this week for the Zendesk Customer Service Hero Tour events. One of our chimps even won a Kindle, co...

We are all ZENdesk! (updated) dolphintemplate.com 25 Feb 2012 | 12:43 pm

We have very good news! DT is testing right now a integrated live chat and ticketing system from zendesk.com. We are also planning to offer our clients their own client accounts which will also be us...

Upgrade: The Road to 1.9 zendesk.com 19 Jul 2012 | 01:10 am

Zendesk is now 2-3 times faster thanks to our recent upgrade to Ruby 1.9.3! As our application and traffic continues to grow, we here in Zendesk Engineering are continually identifying and removing p...

Zendesk: Open for the Holidays zendesk.com 18 Jul 2012 | 12:00 am

For people living in the USA, Independence Day is a celebration of the freedom that our country earned over 230 years ago. It is both a national holiday and a day where many of us get together to enjo...

Zendesk and the Fresh Food Dilemma zendesk.com 16 Jul 2012 | 05:51 pm

This Wednesday, July 18th, Zendesk and sf.citi are hosting an exciting panel for developers and designers to encourage fresh ideas to help solve the Fresh Food Dilemma: How can Central Market and Tend...

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