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why one? 27 Aug 2013 | 04:30 am

one of the things i have noticed about biz builders is that we have a really hard time honing in on our target market.  i will often hear an answer like this one when i ask the “who is your ideal clie...

customer delight 20 Aug 2013 | 03:59 am

last week we addressed how you can learn from every interaction with every customer, even when it feels like there is not a lot of customer love happening! this week let’s focus on something more LOV...

where is the love? 13 Aug 2013 | 10:44 pm

a few months ago i wrote a series about “customer love” – about gaining real understanding, forming authentic connections, and being of genuine service… because your customers are the heart of your bu...

my little rant about email marketing 8 Aug 2013 | 05:25 am

dear email marketers, you seem to value my readership so i need you to hear me out about something. over the past couple of weeks i have received at least a dozen emails from *big* online marketing ...

here's a little trick to help you deal with change in your biz 30 Jul 2013 | 02:30 am

in the 6 months or so, since doing the lucky bitch money bootcamp, i have been exploring all of these new aspects to building a biz that i previously had not thought a lot about. for instance: my per...

Five Must-Know Communication Techniques To Drive Traffic & Money To Your Small Business 25 Jul 2013 | 02:30 am

by guest author Desiree Moore Most of the skills we employ in our business get better with practice.  For example, starting your own business likely came with a dramatic learning curve – everything f...

one thing that every biz needs (but most don't have) 23 Jul 2013 | 02:30 am

when biz builders ask me for low cost marketing ideas i always start with the online strategy of using a blog + a newsletter + social media. but one thing i hear a lot is “no one is going to want to ...

who do you think you are? 16 Jul 2013 | 01:03 am

last week i celebrated this blog’s third birthday, and shared some of the evolution of my biz and how i got to the place i am now. as i mentioned, this blog started as a little thing on the side, as i...

happy biz birthday! 12 Jul 2013 | 02:25 am

3 years ago i started build a little biz as a little *thing* on the side - a place to share what i was learning as i worked on building my own little biz - a photography & design business. over the.....

what would she do? 3 Jul 2013 | 12:59 am

last month i shared a little acronym called JFDI to help when you keep procrastinating or avoiding something that you really need to just get on with already. but what happens if you can’t JFDI becau...

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