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Asia-Pacific Mobile Marketing Budget Expected to Get Big Boost 26 Aug 2013 | 10:00 pm

Survey finds that one-third of marketers' budgets are expected to rise by 75 percent.

Empathica Granted Patent for GoRecommend Social Media Advocacy Solution 26 Aug 2013 | 10:00 pm

GoRecommend identifies and mobilizes brand advocates to amplify online recommendations.

Study: Social is the Fastest and Most Reliable Customer Contact Channel 26 Aug 2013 | 10:00 pm

According to eDigital Research, social media is currently the only customer contact channel that guarantees a response from a brand.

How Financial Institutions Can Benefit from Predictive Analytics 23 Aug 2013 | 10:00 pm

Four ways to drive revenue and improve retention.

The Role of Social CRM 23 Aug 2013 | 10:00 pm

Changing dynamics and a bright outlook.

Social Media Acceptance Must Come from the Top 23 Aug 2013 | 10:00 pm

When it comes to social media, some companies get it. However, many businesses have yet to get on board and be a part of customer conversations. If your company is the latter, it's time to have a conv...

HYFN Launches Social Media Management System 23 Aug 2013 | 10:00 pm

HYFN8 leverages proprietary technology, allowing marketers to listen, respond, and predict user behavior.

Lavastorm Analytics and Tableau Software Form Technology Partnership 22 Aug 2013 | 10:00 pm

Agile business discovery capabilities strengthened by technical and go-to-market collaboration between the two firms.

LinguaSys Releases Sentiment@Work 22 Aug 2013 | 10:00 pm

The app lets businesses unlock insights from social media and big data in 15 languages using sentiment analysis and entity extraction.

Empowered Customers Are Driving Social Care 22 Aug 2013 | 10:00 pm

If you haven't implemented social care, now is the time to do so.

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