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Professional Community Management Training 27 Aug 2013 | 11:30 am
Our Professional Community Management training course is once again accepting applications. Most community professionals have incredible passion for their work and some useful experience already. How...
Is 1 community per every 4 users sustainable? 26 Aug 2013 | 11:30 am
Referring back to the Amcor story: “So far, around 800 users are live with the platform – called Amcor Connect internally – and have already created more than 200 online communities aligned around co...
The Simplest Route Is Usually The Best 23 Aug 2013 | 11:30 am
We typically advocate the simple route. If you want members to join, ask members to join. If you want members to participate, ask members to participate. If you want a platform, pick one you can la...
Community Science – A Challenge Most Community Professionals Failed 22 Aug 2013 | 11:30 am
We presented a genuine client case study to a group of community professionals. The challenge was to diagnose the health of the community. We provided figures, data, full access to the same resources...
Habitualizing Community Use Is Hard 21 Aug 2013 | 11:30 am
Enabling people to make stories like this happen is easy. You just select or develop a platform. This isn’t the hard part. The hard part is habitualizing use of the platform. How do you make the com...
Removing Members Is Rarely Catastrophic 20 Aug 2013 | 11:30 am
Removing one of the most active community members can be scary. What happens if activity plummets? In truth, that’s almost certainly not going to happen. You can probably remove your 10 most active ...
The Dream Newcomer To Regular Journey 19 Aug 2013 | 11:30 am
The dream journey might look a little like this… Step 1: The member hears about the community several times through friends, via existing sites for news on that topic, and on social media platforms. ...
What Is Interesting To Members? 16 Aug 2013 | 11:30 am
Established members typically visit every day (sometimes several times per day). They look to see if there is something new and interesting to participate in. If they don’t see anything, they leave fo...
Theme, Discussions, Activities, Growth 15 Aug 2013 | 11:30 am
Begin with a theme; a topic you want to focus on in the community. Initiate several discussions related to that topic. Make sure it’s a topic that has come up several times before. Highlight or conve...
Your Way or the Community’s Way? 14 Aug 2013 | 11:30 am
What do you do if the community wants to go in a direction you dislike? For example, if the community wants to talk about a topic that you consider outside of the community’s domain of interest. You...
