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I want it all 12 Mar 2013 | 03:31 pm

Queen sang about it, dictators demand it, and the lucky have it – with a twist. I am of course referring to “having it all”. And the twist. While it is virtually impossible to have it all (unless of ...

Playing chicken with your customers 12 Feb 2013 | 05:42 pm

The customer is king, the power is with the people, average joe and jane are in control. You see it everywhere, described in a number of ways, with the same underlying message. Today’s consumer has a ...

Resolve to Grow 8 Jan 2013 | 03:00 pm

If you’re like me (and many other people I know) the holidays are an opportune time to reflect on what has been and dream about what may come. I use this time to take stock – celebrate the year’s succ...

Tidings of Comfort and Joy 18 Dec 2012 | 04:02 pm

Comfort and joy isn’t synonymous with the holidays for everyone. There are some, through a series of circumstances, find themselves in poverty, others once a contributing member of society are now hom...

Is IO your MO? 16 Oct 2012 | 05:02 pm

You start the day with the best of intentions. You arrive at your desk early. You begin sifting through the dozens (or hundreds) of e-mails that have hit your inbox. At the same time you start craftin...

The Achievers Achilles Heal 25 Sep 2012 | 03:35 pm

Odds are if you are reading this - or at the very least scanning this - congratulations you are an Achiever. In fact, you may have super status and be a High Achiever.  That’s the good news, and the n...

Push or Pull? 30 Aug 2012 | 10:27 pm

Would you rather be pushed or pulled? What about your customers? Today’s savvy consumers deplore being pushed and prefer to be pulled. If you’d like to learn how you can attract more business leveragi...

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