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How to Clean & Maintain Carpet in Hotel & Restaurant 21 Aug 2013 | 08:30 am
Carpet maintenance is one of the important tasks of the Housekeeping department since its proper appearance ensure an splendid and magnificent atmosphere in the hotel premises though which both the......
Handling Guest Complaint-10 Things You Must Know 15 Jul 2013 | 02:09 pm
Handling guest complaints in hospitality industry is such an art which needs to be adopted by all hoteliers. There are some basic principles you need to know and use while handling any complaints... ...
Pre-Registered Guest Check in Procedure 3 Jul 2013 | 03:31 pm
Dear readers we are back ! In last few months we were extremely busy with our personal lives. As you know during this time we didn’t publish any tutorial for you but yes we have already... >> Finally...
Ultimate Hotel Guest Supplies Tutorial 19 Feb 2013 | 07:41 am
Guest supplies refer those items which are provided by the hotel as an advantage to enhance the guest’s comfort and convenience. Though the types of guest supplies could be vary according to the... >...
Hotel Credit Facilities 11 Feb 2013 | 10:33 pm
Although the Credit Department is the main concerned department for controlling hotel credit limit, but the Front Office Cashiers are also directly involved with the matter and regarding all credit......
Ultimate Guide for Quality Guest Service 25 Jan 2013 | 10:48 am
What do we mean by the term service? Understand that doing something for others is called service. But service and quality guest service do not provide the same meaning. The term quality guest... >> ...
Must Have Qualities of Hotel Front Office Staffs 1 Jan 2013 | 11:23 pm
As we know the front office staff is the important key point of a hotel due to its major importance in revenue earning on sale of rooms. So, the employees of this department should have some quality.....
Hotel Guest Reservation Procedure 27 Dec 2012 | 10:47 pm
Guest Reservation is one of the important key points of the front office. All request for room reservations are received and processed in this section for a systematic arrival of guests without any......
Job of Bell Captain & Bell Boy in Hotel 11 Dec 2012 | 01:30 pm
Bell captain is the supervisor of Bell section in hotel or resort. He provides porter services to the guests with his team of Bell Boys. Bell Desk is situated in the lobby area. He has got the... >> ...
Maintaining Personal Hygiene in Hotel Industry 29 Nov 2012 | 07:19 pm
“Health is Wealth”-–needless to say about the truth of this proverb. Health is a state of complete physical, mental and social wellbeing. A routine balanced diet, physical exercise, leisure and... >>...
