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Not the Smartest Kids on the Block 27 Aug 2013 | 05:50 pm

Those of us with the will, the educational insight and the financial wherewithal to make certain our children are well educated will celebrate Amanda Ripley’s new book, The smartest kids in the world:...

CEOs on Company Culture: It’s Daily Decisions, Not a One-Time Decree 26 Aug 2013 | 11:40 pm

Recognize This! – Building and strengthening the desired organization culture relies on daily decisions and actions, not the mission statement on the wall. I write often about the importance of compan...

When Your Spouse is Also Your Employee 26 Aug 2013 | 10:09 pm

This post first appeared 8/22/2013 in Smartblog on Leadership:It’s usually a good management rule of thumb not to get too friendly with your employees or to sleep with them. However, according to the ...

Service Is A Contact Sport! 26 Aug 2013 | 08:56 pm

You can not understand the service game until you realize that… What your customers believe about you and your organization can never be better or stronger than what your employees believe about you ...

The One KEY To Your Success That Always Works 24 Aug 2013 | 02:37 am

No matter what technology and changes are coming in the future, there will be one key to success. That one key is Life Long Learning. If you ever stop learning you certainly stop growing. Learning ...

Creating Social Media Policies that Protect...not Police 23 Aug 2013 | 08:44 am

The content for this article was sourced from NAVEX Global, a global compliance firm, who  wrote an excellent article on Using Social Media to Promote Ethical Best Practices and their Social Media Too...

As Customers, Should We Just Lower Our Expectations? 22 Aug 2013 | 10:32 pm

In service experiences, expectations almost always dictate the outcome. Before you conceptually agree or disagree with the above statement, I would like you to suspend your judgement for a moment. A...

How to Give Advice 22 Aug 2013 | 09:23 pm

Guest post from Chip Bell:“There is no human problem which could not be solved,” wrote novelist Gore Vidal, “if people would simply do as I advise.” Mentors have a similar challenge. Recall the last t...

What's the Real Skinny on Detroit? 22 Aug 2013 | 08:28 pm

He’s quite right: Stephan Richter, that is. As a Michigan native, with grade school and high school bridging the nineteen-forties and fifties, I’ve read too much on the bankruptcy of my beloved Detroi...

5 Tips for Hiring Only the Best Startup Talent 21 Aug 2013 | 01:55 am

This post is by Sharam Fouladgar-Mercer, co-founder and CEO of AirPR, a technology platform to increase PR performance. He was an Entrepreneur in Residence at Shasta Ventures and a Senior Associate at...

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