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Resources 24 Apr 2013 | 08:39 pm

In this section you will find some of our resources, technical documents, manuals and tutorials.

Thanks 9 Apr 2013 | 01:09 am

Thanks.

OnDemand: Deployment Architecture 3 Apr 2012 | 06:31 am

Is Contact Center on Demand right for me? It may well be. Please call now for a free assessment interview with one of our Contact Center Business Specialist.

OnPremise: Deployment Architecture 3 Apr 2012 | 04:55 am

Is On Premise right for me? It may well be. Please call now for a free assessment interview with one of our Contact Center Business Specialist.

Flow Designer 15 Mar 2012 | 08:11 am

Significant cost savings by simplifying and reducing development and set-up times for IVR applications. Knowledge of complex programming languages is not needed. Allows greater autonomy, providing t...

Political Campaigns 27 Feb 2012 | 10:57 pm

Our multi-channel technology allows massive spread of political messages, conducting surveys or getting voter feedback, while keeping your costs under control. The evolution of political marketing, ty...

Deployment Options 22 Feb 2012 | 04:15 am

You buy, administer and mantain your own infrastructure (Servers, Operating Systems, etc). The infraestructure reside in your premises. inConcert Contact Center is installed in your infrasctructure....

inConcert Social Desktop 16 Feb 2012 | 12:05 am

inConcert Social Desktop is a powerful tool designed to satisfy the need to integrate diverse traditional media and new social channels with each other and with your firm’s business processes, while a...

inConcert IVR 15 Feb 2012 | 07:23 pm

In addition to being a component of the inConcert Allegro Suite, inConcert IVR can be used as an independent product when a powerful client self-service tool is needed and neither agents nor Contact C...

inConcert Allegro Contact Center 28 Dec 2011 | 07:10 am

inConcert Allegro transforms your contact center into a top-level service center; providing a great combination of natively pre-integrated components targeted for increasing the productivity of your c...

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