Jitbit - jitbit.com - Jitbit Blog - by the authors of Jitbit Helpdesk Ticket System
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My startup is Microsoft-based, here's why 1 Jul 2013 | 12:45 pm
In February 2013 Amy Hoy has shut down "Charm" - her web-based help desk app. The primary reason for the shutdown was high availability requirement (since downtime is not an option for a helpdesk app)...
Most of your AB-tests will fail 19 Jun 2013 | 12:42 pm
A/B testing is overhyped. It is everywhere these days. It seems like many people in our industry perceive it as a magic tool that will boost their conversions with very little effort. It’s easy to get...
How Google Authorship AND PENGUIN have killed our traffic 6 Jun 2013 | 05:14 pm
About a week ago I wrote a blog post on how Google Authorship has decreased our traffic. The post went viral on Hackernews, Inbound.org, Reddit etc. Even Matt Cutts has commented on HackerNews confirm...
How Google Authorship AND PENGUIN have killed our traffic 6 Jun 2013 | 05:14 pm
About a week ago I wrote a blog post on how Google Authorship has decreased our traffic. The post went viral on Hackernews, Inbound.org, Reddit etc. Even Matt Cutts has commented on HackerNews confirm...
How Google Authorship decreased our traffic by 90% 30 May 2013 | 11:04 am
A lot of our readers are small businesses and self-funded startups just like us. So I hope it's OK if we share our findings and challenges. Almost every single SEO-blog on this planet (including SeoM...
How Google Authorship decreased our traffic by 90% 30 May 2013 | 11:04 am
A lot of our readers are small businesses and self-funded startups just like us. So I hope it's OK if we share our findings and challenges. Almost every single SEO-blog on this planet (including SeoM...
What can we learn from in-person customer support 28 May 2013 | 09:29 am
Since the SaaS Helpdesk is our flagship product, we thought we could share things we have learned about customer support along the years of supporting our customers. We hope you'll find them useful. ...
What can we learn from in-person customer support 28 May 2013 | 09:29 am
Since the SaaS Helpdesk is our flagship product, we thought we could share things we have learned about customer support along the years of supporting our customers. We hope you'll find them useful. ...
Jitbit's SQL interview questions 27 May 2013 | 09:04 pm
Since we're selling help desk software (both on-premise and saas versions) we have lots of IT people among our customers - programmers, IT-support agents, system administrators, database engineers... ...
Jitbit's SQL interview questions 27 May 2013 | 09:04 pm
Since we're selling help desk software (both on-premise and saas versions) we have lots of IT people among our customers - programmers, IT-support agents, system administrators, database engineers... ...
