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Royal National Institute of Blind People (RNIB) appoints Transversal to deliver a new information, support and advice service 15 Aug 2013 | 05:33 pm
Publish Date: Thu, 2013-08-15 London, UK – Transversal has been appointed by RNIB, the leading charity for people with sight loss, to implement a new web self-service solution, offering improved on....
Transversal challenges pupils to consider maths in the real world 1 May 2013 | 04:37 pm
Publish Date: Wed, 2013-05-01 Transversal teams with Olympic gold medallist Sarah Ayton to address the UK's maths skills shortage. London, UK – Transversal, a Cambridge-based technology company, ha...
Delivering customer experience strategy Summit 2013 11 Mar 2013 | 08:53 pm
Name * Job title * Company name * Company size (approx) Address line 1 * Address line 2 Town / City * Post code * Email address * Please provide us with an e-mail address that we can use to c...
The Changing Faces of Charity Customer Service 3 Dec 2012 | 10:38 pm
Publish Date: 03/12/2012 The many faces of not-for-profits When one thinks of not-for-profit organizations (ranging from charities to regulators to chartered institutes and membership bodies), often...
Sharon Millard, Head of Customer Services at Mothercare, speaks at the Figaro Digital Marketing Conference 21 Nov 2012 | 07:59 pm
Publish Date: 21/11/2012 Sharon Millard, Head of Customer Services at Mothercare, will be among the speakers at the Figaro Digital Marketing Conference on 29 November. She tells us about the retaile...
Transversal and John Lewis shortlisted for CCA Excellence Awards 2012 31 Jul 2012 | 03:39 pm
Publish Date: 31/07/2012 The technology partnership between Transversal and John Lewis has been recognized in two categories in the Customer Contact Association (CCA) Excellence Awards 2012. The ca...
Allianz Implements Web Self-service Across its Your Cover Products 2 May 2012 | 10:05 pm
Publish Date: 04/05/2012 Solution from Transversal aims to help customers find answers quicker and to reduce call volumes by up to 20%. Allianz Insurance plc, one of the largest general insurers i....
Transversal Launches in Australia and New Zealand 1 May 2012 | 09:04 pm
Publish Date: 01/05/2012 Transversal Corporation has today launched in Australia and New Zealand. The Cambridge, UK software firm specializes in online, multichannel and self-service solutions for....
John Lewis Appoints Transversal to Improve Online Search Function 29 Nov 2011 | 06:19 am
Publish Date: 01/12/2011 Transversal has been appointed by John Lewis to help improve its customers’ online experience through a new Web self-service solution. The Transversal system will allow cu....
Transversal and Carnival UK Highly Commended at 2011 CCA Awards 11 Nov 2011 | 02:32 am
Publish Date: 10/11/2011 For the fourth year in a row, Transversal's major contribution to contact centres across the UK and partnerships with our clients were celebrated at the CCA Awards. For ou....
