Ombudsman-services - ombudsman-services.org - Latest News

Latest News:

I - D - E - A - S for cutting utility costs 30 Nov -0001 | 12:00 am

Whether you are replacing your light bulb for an energy saving one, or switching to a new mobile phone, broadband or energy provider, we’re all looking for practical I D E A S on ways to cut some cost...

Don't pay to 'win' compensation from energy companies 30 Nov -0001 | 12:00 am

The Energy Ombudsman tells consumers not to fall into the trap of paying someone to 'win' compensation for them.

Encouraging lettings and management agents to improve standards 30 Nov -0001 | 12:00 am

Ombudsman Services has today called for improved standards of customer service for people renting and letting homes.

Schoolboy error leads to shocker! 30 Nov -0001 | 12:00 am

New shoes, uniform, sports kit just some of the ever growing list of back to school purchases But what happens when the light of your life adds a mobile phone to his ’but I really need one’ list?

We consult on publishing more data 30 Nov -0001 | 12:00 am

Ombudsman Services has today announced that it is to share more information about the complaints it handles.

School boy error leads to shocker! 30 Nov -0001 | 12:00 am

New shoes, uniform, sports kit just some of the ever growing list of back to school purchases But what happens when the light of your life adds a mobile phone to his ’but I really need one’ list?

We welcome the review of ADR schemes 30 Nov -0001 | 12:00 am

The outcome of Ofcom’s review of Alternative Dispute Resolution (ADR) schemes has been welcomed by Ombudsman Services.

Thinking about taking your mobile phone on holiday? 30 Nov -0001 | 12:00 am

Smartphones, suntan cream and sand, the damaging effects of using your mobile abroad. Click on the image or go below to find out more. 

Last year we resolved over 18,000 complaints 30 Nov -0001 | 12:00 am

There was an 11% rise in communications complaints,18% rise in property complaints and a 21% rise in energy complaints. Click go below to read the full story

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