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Maintenance Update – Welcome message and IP display incorrect 18 Aug 2013 | 01:51 pm

During the server migration on 8/17/ we updated our configuration to an all SSL connection on the public site, and will be following up with the sub domains soon. This required some proxy configuratio...

PayPal issue 28 Jan 2013 | 10:54 pm

Since Yesterday, PayPal is not sending us confirmation notification of the payments. So the system is unable to update the status of the accounts. We could do this manually, but when PayPal will solve...

The new Adobe AIR damages the Passpack Desktop’s Local Storage 24 Aug 2012 | 08:43 pm

Your attention, please. The new Adobe AIR, on some Operating Systems, resets the Encrypted Local Storage where the local Passpack Desktop data are stored. So, please, before upgrading to the new Adobe...

Quick PIN on mobile devices 16 Apr 2012 | 02:38 pm

The biggest problem with the mobile version of Passpack is typing a long Packing Key. People often type the wrong one and have to repeat the process. That’s painful on a touchscreen keyboard. So, I h...

Solved an issue with corrupted exchange keys 19 Jan 2012 | 09:04 am

From time to time, we receive a ticket from a user who is unable to invite another user, because the recipient can not see or accept the invitation. I have tried to replicate this issue without succes...

We are going to change the feedback forum 25 Oct 2011 | 07:38 am

We’ve been using UserVoice for a while to manage user feedback. UserVoice is a great service to collect suggestions and ideas. It worked very well and now we know what is important for our users. But...

Our provider has been hacked, but Passpack is safe. Zero data compromised. 7 Oct 2011 | 09:02 am

First things first: your data is safe. Passpack runs on dedicated servers at a provider in Germany. Yesterday, that hosting provider was likely hacked into. Due to our application architecture, and t...

Planned Maintenance Next Saturday, Sept. 24 22 Sep 2011 | 09:45 am

We will be performing a server maintenance next Saturday, September 24, from 8-9am GMT+1 (it was initially planned for 5-6pm PST). During that period, we will put the database in read-only mode. So, i...

Fixed a Bug in the Billing System 24 Aug 2011 | 02:29 pm

When we first introduced the premium plans, we built a system that (surprisingly) wasn’t supposed to manage plan upgrades before the expiring date. So if you upgraded from a Pro to a Team after two mo...

Shared Tags Are On, Also in Bulk Edit Mode 28 Jul 2011 | 07:17 am

Today we’ve released two long awaited features: the ability to include tags along with the entry sharing and the ability to apply tags in bulk edit mode. As a background: when we first introduced tag...

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