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What is the cost of signing a surety? 22 Aug 2013 | 02:12 pm
I don’t mean the petty fee the bank charges you for “drafting” the documents they want you to sign when they lend you money. I mean the other cost, you know, when your health goes because your wife h...
Life is Not a subset of Business. 15 Aug 2013 | 11:02 am
Life is not a subset of Business After a few weeks of vacation I am, as the Spanish might say, “el toro“. Mrs Carruthers assures me that I am, rather, “lleno de toro“. In the quest to be more efficie...
Yes, we have no bananas… 18 Jul 2013 | 12:43 am
I invested last week in trying to arrange a LTE data connection in Cape Town. After 25 hours invested in travelling to and from a flock of stores across the peninsula and a few hundred rand invested i...
Minibus Taxis… 9 Jul 2013 | 10:19 am
Like you I have long complained about the driving habits of minibus taxi drivers who carry most of the poorer folk in this country to work each day, and back. Recently I walked in their shoes, as the ...
How a Service becomes an Experience… 5 Jul 2013 | 07:39 pm
A day after I arrived in South Africa, while walking down Somerset Road in Green Point, I had coffee at a small restaurant called Hudsons on Somerset. The waitress suggested I return soon to enjoy a b...
An Ooh! Box? 2 Jul 2013 | 07:40 pm
I’ve always found it somewhat of a challenge to write about one of my favourite subjects, red wine, especially after the third glass. But, As I arrived In South Africa last week, I found a large card...
On Arriving in SA 27 Jun 2013 | 09:19 am
I arrived back in Cape Town this week. My first port of call was to find a meal that cost less than a BMW 318i, which was the cost of two McDonald’s burgers in Oslo on Sunday. Anyway, I was feeling h...
Getting your name out there? 6 Jun 2013 | 11:28 am
I’ve had a whole bunch of people talk to me about marketing on Facebook and “getting our name out there”. My advice for the past few years has been a little contrarian, because I cannot see how Faceb...
My Last Word on Proposing. 30 May 2013 | 12:42 pm
A picture is worth a thousand words, they say. I cannot quite offer that this week, but I am hoping the attached PDF will come close. After working through more than 200 quotes sent to me by my client...
Proposing is better than Quoting. 23 May 2013 | 01:53 am
I am a little fixated on quotes right now. Earlier this week I wrote about how bad they were. (Read it here.) And then I did something really silly. I asked my members to each send me a copy of their ...
