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Giving customers a seamless experience no matter where they shop 22 Apr 2013 | 08:12 pm

When retailers are targeting contemporary shoppers, they may find that maintaining strong data quality for in-store buying preferences is not enough to win customers for life.

Is your data smart or just big? 18 Apr 2013 | 04:18 pm

The analytics strategy is at the heart of most businesses' plans for the next few years, with dreams of velocity, veracity, volume and variety inspiring their investments.

Is your data smart or just big? 18 Apr 2013 | 04:18 pm

The analytics strategy is at the heart of most businesses' plans for the next few years, with dreams of velocity, veracity, volume and variety inspiring their investments.

Retailers using technology to provide better customer experiences 4 Apr 2013 | 04:53 pm

If stores have address management programs to protect data quality, they can safely accept remote payments and even pad their contact lists with new client data.

Retailers using technology to provide better customer experiences 4 Apr 2013 | 04:53 pm

If stores have address management programs to protect data quality, they can safely accept remote payments and even pad their contact lists with new client data.

Consumers require�mobile banking features 20 Feb 2013 | 03:11 pm

As consumers become more familiar with the ins and outs of their smartphones, tablets and other gadgets, individuals demand the ability to use those devices for more sophisticated tasks.

Consumers require�mobile banking features 20 Feb 2013 | 03:11 pm

As consumers become more familiar with the ins and outs of their smartphones, tablets and other gadgets, individuals demand the ability to use those devices for more sophisticated tasks.

Businesses need to focus on user experience 11 Feb 2013 | 03:34 pm

In today's technical business world, decision-makers need to prioritize customer experience to keep consumers satisfied and coming back for more.

Businesses need to focus on user experience 11 Feb 2013 | 03:34 pm

In today's technical business world, decision-makers need to prioritize customer experience to keep consumers satisfied and coming back for more.

Big data tools used to improve customer service, marketing initiatives 11 Feb 2013 | 03:33 pm

The proliferation of digital technologies in the consumer and business world has given decision-makers a chance to improve customer service on a number of levels, especially if companies use tools to ...

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