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Writing down your goals DOES matter 26 Aug 2013 | 07:27 pm

You may have heard about the Harvard (or Yale) study that found MBA students who wrote down their goals earned 10 times more than those who did not. That’s a myth; no such study ever took place. But ...

Court: Interventions with potentially violent worker didn’t cross legal line 26 Aug 2013 | 06:34 pm

Here’s a conundrum: You have an emotionally unstable employee who claims a disability but also seems to present a threat of violence. Do you ignore the disability and deal with the potential threat, ...

The Selling Essentials Minute, Ep. 30: Shorter Sales Cycles: The List 23 Aug 2013 | 06:59 pm

Welcome to the new episode of the Selling Essentials Minute! For those unfamiliar, The Selling Essentials Minute is a series of videos that offers one sales idea in about sixty seconds. You can use t...

‘You’re fired! Everybody hear that?’ 23 Aug 2013 | 06:36 pm

What do you think: Is a company-wide conference call, with more than 1,000 people attending, the right place to fire somebody? Um, maybe not. Yet that’s just what the CEO of AOL did recently on a ten...

Ep. 30: Shorter Sales Cycles: The List 23 Aug 2013 | 01:10 am

The post Ep. 30: Shorter Sales Cycles: The List appeared first on Rapid Learning Institute.

Memory exercises: How much do they help? 21 Aug 2013 | 08:19 pm

Much has been said lately about memory training exercises and their impact on performance at work and home. But a recent study suggests that the benefits may be overstated. At issue is what’s known a...

What’s the real objection? 21 Aug 2013 | 07:46 pm

I won’t say that buyers lie. That would be disrespectful. So let me see if I can put it a different way. We all know that some buyers aren’t as in touch with the truth as we’d like them to be. You h...

Confidentiality policies: The NLRB weighs in 21 Aug 2013 | 07:29 pm

When you do an internal investigation of, say, a harassment complaint, you’d like the participants to keep as mum as possible. You don’t want anybody intimidating witnesses or trying to get people to...

Supervisor doesn’t rein in speed demon until it’s too late 20 Aug 2013 | 07:19 pm

“You never reined in Donny,” said production-line employee Jose Madeira, who was out on workers comp after suffering severe back and leg injuries at work. “Donny was a good worker – very productive,”...

Latest brain research: Surprises pay dividends 19 Aug 2013 | 07:08 pm

As it turns out, it’s the very unpredictability of pleasant surprises that “turns on” the pleasure centers in the human brain. This useful insight emerged when researchers at Emory University and Bay...

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