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Helping Independent Retailers Compete in the 21st Century 27 Aug 2013 | 10:14 pm
Independent retailers are notoriously hard for technology companies to reach. For one thing, they are a pretty disaggregated lot. Larger retailers tend to congregate at big trade shows and conferences...
Software Quality: What the Heck Has Happened? 27 Aug 2013 | 10:12 pm
I originally published a version of this piece in July on my Forbes blog, but it continues to seem relevant. It was inspired by “cloud-based” software we’d just purchased ourselves that continues to g...
Sneak Peak at our Brand New Marketing Report 27 Aug 2013 | 07:55 pm
Our annual marketing report hasn’t even published yet – that happens tomorrow. But we think the data is absolutely fascinating. Retail marketing has received a tremendous amount of attention over the ...
How Big Is Your Brand Story? 20 Aug 2013 | 10:54 pm
In July at the Omni-Channel Experience Forum, Jay Dunn presented on how retail marketers need to think like movies and TV shows when it comes to promoting their brands on all the digital channels that...
The Lure of Easy Money 20 Aug 2013 | 10:53 pm
In the past several years, RSR (along with virtually every other industry focused research, B2B media, technology provider, or consulting company) has been observing and measuring retailers’ attitudes...
Risky Business: What Do You Want More Of? 20 Aug 2013 | 10:51 pm
If you are a regular reader of this newsletter than you know that we pride ourselves on taking risks. It’s what enables Nikki to make predictions about the coming year each January, or Paula to questi...
Context Wins Out Over Personalization? 13 Aug 2013 | 09:45 pm
Two years ago I wrote an article titled “Personalization vs. Relevancy” and made the case that the two were not the same thing, despite hearing a lot of people use the terms interchangeably. My though...
SAP and hybris Consummate their Marriage: What Does it Mean for You? 13 Aug 2013 | 09:43 pm
On August 6, I attended a Global Virtual Press Event to discuss the completed acquisition of hybris by SAP. The acquisition has been in the works for quite some time and in fact, RSR partner Brian Kil...
India Retail: Foreign ‘Direct Investment’ or Foreign ‘Disinvestment’ ? 13 Aug 2013 | 09:42 pm
By Ramesh Sethuraman, Guest Contributor For the past three years developments specific to Indian retail’s Foreign Direct Investment (FDI) have been closely followed by retailers across the world. But...
San Francisco and the Definition of a Chain Store 6 Aug 2013 | 02:39 am
I live in a town that seems determined to attract “chain” stores to replace one-off family owned retail stores at every opportunity. Quirky and quaint Main Street shops are disappearing almost before ...
