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Going To College: The Difference Between Gen Yers And Boomers 25 Aug 2013 | 11:25 pm

Dropped the middle daughter off at college this week. A painful reminder of not only how old I am, but how my maturity level has failed to keep pace with my chronological age. I was also struck by ho...

Blazing New Trails In Financial Services (Or Why PerkStreet Failed) 15 Aug 2013 | 09:22 pm

Once again, I’m late to the blogging party, following on the heels of (yet another) great post from NetBanker, this one about the news that PerkStreet will be closing its doors: “My guess is they wer...

Why The Financial Services Industry Needs A FinScore 15 Aug 2013 | 01:25 am

One of the distinguishing financial services-related characteristics of Gen Yers is their awareness and understanding of the concept of the “credit score.” My generation didn’t know what a credit scor...

Define PFM 2 Aug 2013 | 06:26 pm

As usual, NetBanker nails it with its post on Will mobile finally make PFM popular? In it, Jim writes: “My Take: Mobile is, and will be, a huge driver for specialty PFM apps. App stores help consumer...

Three Reasons Why Your CEO Should Stay The Hell Away From Twitter 1 Aug 2013 | 08:55 pm

In just the latest example of bad writing, twisted logic, and unsupported-by-metrics preaching, an article titled 4 Reasons Why Your CEO Should Be On Twitter posits that there are — you guessed it! — ...

Debunking The New York Times’ Banking BS 31 Jul 2013 | 08:25 pm

I really don’t know how so many of you put up with the New York Times. Mrs. White’s 3rd grade newspaper at the Bearsville (NY) Elementary School demonstrates better quality journalism. In a (typically...

The Problem With The Branch Transformation Journey 14 Jun 2013 | 10:07 pm

One of those other analyst firms blogged recently about banks’ branch transformation journeys. The post contained a graphic depicting a 2×2 matrix showing how many banks move from the lower left quadr...

Mobile Wallets: What’s The Value Proposition? 11 Jun 2013 | 09:04 am

Mobile Payments Today reported on a Finextra study of banks’ mobile wallet plans. Regarding mobile payments, the study found that: “81% of banks are looking to add value beyond the transaction, includ...

Maximum Profit Per Customer And The 80/20 Rule 10 Jun 2013 | 10:31 pm

In a recent blog post, Don Peppers of Peppers and Rogers writes: “If your customer base has an 80-20 skew, then somewhere in [a] stadium full of 50,000 customers there are about 80 customers who do ab...

Debunking Whiny Gen Xers: The Real State Of Gen Xers’ Financial Health 5 Jun 2013 | 10:16 pm

Wanna get an article published? Here’s the formula: Start by saying that you’re a Gen [your-Gen-letter]er and discuss the sorry state of affairs in the world and how your generation has been screwed o...

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