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NextPrinciples, Social is getting serious! 25 Jan 2013 | 12:41 am

I was lucky enough to get a pre-briefing of the launch NextPrinciples announced yesterday and I loved what I saw; here is why: it was solid indication that Social is getting serious, the realization o...

Gamification is old, almost as old as Social 12 Jan 2013 | 03:54 am

Brief thoughts sparked by some reading I was doing earlier today... My standing position for a long time is that Social Media is actually based on something really old, as human beings we have a need...

3D Printing (Additive Manufacturing) 10 Jan 2013 | 05:24 am

Now and then is good to change your perspective and focus on something else, right? here it goes! For a few months now I have been following with fascination the concept of 3D printing, let me explai...

From Personal Computers to Personal Clouds 7 Dec 2012 | 10:28 am

This post requires “rendering” step by step; please bear with me as the end result will be worth it (at least I think so). Say person A is using Mailchimp for Email Marketing; one of the key things s...

If you want to be a Social Business you need to think of Social as "Infrastructure" 1 Dec 2012 | 04:51 am

This post is based on a great Article published by McKinsey titled "How 'social intelligence' can guide decisions" Here for a great example on how for Businesses Social Media / Social Collaboration /...

In defense of the technology aided customer - company relationship 20 Nov 2012 | 11:42 pm

I have thought about this topic frequently; it is very common to see negative comments regarding the “mechanization of the customer relationship” among those that write about the Social - CRM - Digita...

Quick draw: Mobile is about understanding the person, not the technology 10 Nov 2012 | 11:38 pm

Just a quick post to capture something said by Tim Hayden, SVP of Mobile Strategy for Edelman Digital in this FORBES article that I believe is extremely important: The value of mobile isn’t about its...

We are the opposite of monochromatic 31 Oct 2012 | 04:22 am

In a conversation with my friend Jesus Hoyos from Solvis Consulting I was reminded of how much work is yet ahead of us to fully address the convergence of Social, CRM and Digital Marketing at large fr...

Influence, lets not forget what it is and why we pursue those that have it 19 Oct 2012 | 09:51 am

I have always subscribed to a very simple definition of Influence: Influence: The capacity to have an effect on the character, development, or behavior of someone or something, or the effect itself. ...

in Vino Veritas and Excellentiam Social CRM! 12 Oct 2012 | 11:18 pm

Let's not “bury the lead”: VinTank is the Social CRM platform (of those I know) that is closer to what I deem the ideal dream to be; clearly good things happen when you work under the influence of Win...

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