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xmind.net – XMind: The Most Professional Mind Mapping Software

Boundary & Clear activation information 21 Aug 2013 | 02:02 pm

Boundary The brother topics may have similar information or concepts. For this situation, we wish to put them together and express the mutual meanings. Using the boundary functionality, we can make i...

Brainstorming with XMind 12 Aug 2013 | 01:48 pm

Innovation without boundaries Have you used brainstorming before? For decades, individuals and enterprises are looking for better technique to come up with creative solutions. And the Brainstorming i...

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An introduction to why Customer Journey mapping is important clienteerhub.com 13 Mar 2011 | 10:26 am

Keith Fiveson has written a good introduction to why customer journey mapping is important on his Get Customer Experience blog. His headings are simple yet must prompt the question for most business –...

Using Your Touchpoint Map as a Customer Experience & Brand Standards Training Tool touchpointdashboard.com 21 Mar 2013 | 07:34 am

I was looking at a post I wrote a while back titled, “Finding Your Buried Treasure Points with a Touchpoint Map.” The gist of the post focused on how to best go about identifying our “Treasurepoints” ...

EV Discussions : Does Brainstorming Work? Pt.2 escapevelocity.is 30 Mar 2013 | 09:42 pm

Today we continue talking about brainstorming, and answer the ultimate question – does it work? We share mind maps that we have come up with as part of our experiment, and share our first-hand experie...

6 Things to Keep in Mind When Replatforming pauldunay.com 30 Apr 2013 | 11:00 pm

Posted in Business IntelligenceTesting As the shelf life of ecommerce sites gets shorter, it becomes harder for marketers to balance the latest trends while maintaining a seamless customer experience...

Notice and Procedure for Making Claims of Copyright Infringement msnspaces.com 16 Jun 2013 | 02:22 pm

Microsoft Bing Maps maps allow real estate organizations to increase customer connection, improve business insight and grow through creating better customer experiences.

Touchpoint Dashboard partners with TNS, expanding the global reach of its Customer Journey Mapping software touchpointdashboard.com 19 Jun 2013 | 12:06 am

WICHITA, Kan., June 18, 2013 –  Touchpoint Dashboard, LLC (TouchpointDasboard.com), the leading provider of customer experience management software, today announced a new partnership as it further exp...

(Nederlands) Toe aan een slimme doorstart na de zomer? Mind Mapping conferentie in Nederland, Open Spreekuur en resultaten RabRadio 3FM experiment worldofminds.com 1 Aug 2013 | 02:35 pm

Een voordelig aanbod voor een slimme doorstart na de zomer, de aankondiging van een Mind Mapping conferentie in Utrecht, wijzigingen in ons Open Spreekuur en de resultaten van ons onderzoek in samenwe...

What is customer experience – CX Forum presentation webcredible.co.uk 17 Jul 2013 | 02:41 pm

The first presentation of the CX Forum, to get us all into the right frame of mind for the day was delivered by Gemma, Head of Brand and Product Development at Webcredible. Gemma’s presentation was t...

Thinking like a customer: the value of customer journey mapping marketingmag.com.au 26 Aug 2013 | 05:41 am

Customer journey mapping and experience design are among the most powerful tools marketers can use for innovating and meeting customer expectations – allowing diagnosis of customer experience issues a...

Questions to start a Mind Map michalsplho.sk 17 Mar 2012 | 06:08 am

Surely many of you experimented with creating the Mind Maps. Sometimes it it not easy just start. You have your problem, you search for solution, but the thoughts are scattered and too vague to extrac...

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