Webcredible - webcredible.co.uk

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Common UX issues discovered while user testing 23 Aug 2013 | 09:08 pm

Within the last few months at Webcredible I have conducted usability testing sessions for varying types of organisations, including charities, educational institutions, e-commerce stores and service p...

What’s happening at Webcredible 5 Aug 2013 | 06:59 pm

As you might have guessed from my recent updates we have been recruiting! I would like to welcome our new UX consultants, Alex and Alf. Slightly worryingly this brings the running total of Webcredible...

Sticky Notes – a UX’ers best friend 22 Jul 2013 | 04:50 pm

Following a recent comment from a friend on how I’m always working with sticky notes (or more widely known as post-it notes), I started reflecting on why I always reach automatically for my closest...

Customer led innovation – CX Forum presentation 19 Jul 2013 | 01:00 pm

“The trouble with market research is that people don’t think how they feel, they don’t say what they think and they don’t do what they say.” Pete Broadbent, User Experience Director at Webcredible, w...

Group account director job vacancy 17 Jul 2013 | 10:57 pm

Webcredible is recruiting! We’re looking for that special someone to join our team on a permanent basis in London, UK, in the role of group account director. The group account director role is a comm...

What is customer experience – CX Forum presentation 17 Jul 2013 | 02:41 pm

The first presentation of the CX Forum, to get us all into the right frame of mind for the day was delivered by Gemma, Head of Brand and Product Development at Webcredible. Gemma’s presentation was t...

Building customer advocacy – CX Forum presentation 9 Jul 2013 | 09:04 pm

An integral part of making the Customer Experience Forum great was inviting high quality brand speakers. It was important for us to not only to share our knowledge and experience but for you to hear f...

An overview of the Webcredible CX Forum 4 Jul 2013 | 06:00 pm

The CX Forum On the 26th June, after months of planning, around 65 people from a diverse range of brands converged on the RSA for a day of workshops and keynotes. Webcredible has not organised an ev...

An event app that is finally useful 4 Jul 2013 | 04:22 pm

Over the last year or so there has been a huge amount of debate surrounding responsive sites, dedicated mobile sites, and native apps. Specifically, debate is focused on which is best and what you sho...

A digital dining experience at Inamo 3 Jul 2013 | 08:54 pm

I had heard a lot about the unique dining experience at a restaurant called Inamo, the Pan Asian restaurant famous for its interactive tables and thought I should try it out for myself. A good friend ...

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