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effective-crm-consulting.com – Effective CRM - The journey to customer-centric innovation

The Dreaded “W” of Workflow 22 Aug 2013 | 05:28 pm

Workflow in the CRM world quite often involves a consultant (in cahoots with a willing client) automating everything; simply because they can. I’ve been there myself (kicking and screaming); I once de...

Marketing, Milkshakes and Innovation 20 Aug 2013 | 05:20 pm

As many of you know, I’m a fan of innovation; whether its product innovation, service innovation or innovative marketing. I’ve embraced the tenants of low-end market disruption as espoused by Clayton ...

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Achieving Spiritual Holistic Health suskunderya.com 29 May 2012 | 05:33 am

Just like every crm deduplication problem has something to do with “dirty” data, you should also think about your spirit being largely affected by daily stress, routines, tiring concerns and bad thoug...

Lead Module and Component Now Available for CiviCRM! corshops.com 23 Dec 2011 | 11:11 am

CiviCRM is a fantastic system for managing contacts, eNewsletters, donations, events, and much more. It is used by both non-profit and for-profit enterprises that wish to use a CRM solution that works...

Harms of Malware to Consumers Measured in Billions of Dollars copyrightforcanadians.ca 13 Aug 2009 | 07:44 am

The OECD has issued a comprehensive report quantifying the harms resulting from malware. The report estimates that consumers spend billions of dollars every year on information system repairs or repla...

vtiger CRM added to osalt.com osalt.com 7 Apr 2011 | 04:45 am

VTiger CRM (customer relationship management) is software intended for small and medium sized businesses that have a need to manage their customer base, customer service, marketing department and othe...

CRM Software Reviews: The 5 Best Small Business CRM Programs sdnn.com 25 May 2012 | 10:14 am

Succeeding in business is all about growing, satisfying and connecting with your customers. It’s about establishing a relationship with them in a way that feels that you’re catering to their specifics...

03.02.2010 Internet BillBoard investorem v Invite CRM billboard.cz 3 Feb 2010 | 12:00 pm

Společnost Internet BillBoard vstoupil jako strategický investor do společnosti Invite CRM a posílí tak postavení na trhu marketingových a obchodních řešení pro maloobchod - více na http://internet.bi...

vtiger CRM 5.2.0 推出 twpug.net 3 Oct 2010 | 09:19 pm

在 5.2 版主要有下面改進: * 加入了專案管理模組 * 加入了資產管理模組 * 透過 SMS 發送訊息給客戶的功能 * 透過 API 支援行動化模組 * 在多個模組的評論中加入時間戳記 * 行事曆模組支援 iCal 格式的匯出與匯入 * 報表支援條列形式 * 更多的資訊可以參考版本說明 - http://wiki.vtiger.com/index.php/vtiger520:Release_N...

Cross-Media Behavioral Measurement mediacontacts.com 11 Jan 2011 | 12:32 am

Cross-media behavioral measurement is the analysis of multiple media channels in concert to quantify the impact each channel has: in driving Website behavior; in influencing the spread of the brand’s ...

Customer Service in the Customer Lifecyle: Thoughts from a Social CRM Expert newsaleseconomy.com 27 Jan 2012 | 03:37 am

Tweet Guest post by Tristan Bishop @knowledgebishop. Tristan drives digital strategy at Symantec, using social media monitoring and Social CRM to capture customer commentary. He is widely considered ...

GuestWare Home Page guestware.com 7 May 2011 | 04:37 am

GuestWare is a unique Customer Relationship Management (CRM) software solution designed specifically for the lodging industry to build customer loyalty.

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