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Bright Star Lighting Conducts “Voice of Customer” surveys flashlight.com 24 Jan 2012 | 05:55 am

Municipal Sales Manager Tony Carmichael, has recently concluded  rigorous “Voice of Customer” surveys, with a number of (our) end-users. The purpose of these visits, is to support the exchange of info...

iPerceptions Releases Automotive Industry Report for Q1 2012 iperceptions.com 30 May 2012 | 12:00 am

‘Need for Speed’ in Automotive Website Responsiveness Drives Customer Satisfaction MONTREAL, QC – May 29, 2012 – iPerceptions Inc., a leading provider of online Voice of Customer (VoC) analytics deri...

iPerceptions Introduces Comment Cards to Turn Online Complaints into Actionable CRM iperceptions.com 15 May 2012 | 12:00 am

Complaint Management System Quickly Identifies Issues Based on Open Text Feedback MONTREAL, QC – May 14, 2012 – iPerceptions Inc., a leading provider of online Voice of Customer (VoC) analytics deriv...

iPerceptions and HSMAI Release ‘Online Satisfaction and Experience in the Hospitality Industry’ Report for Q1 2012 iperceptions.com 1 May 2012 | 12:00 am

Business traveler satisfaction for hospitality websites increases – but can this extend to mobile? MONTREAL, QC – April 30, 2012 – iPerceptions Inc., a leading provider of online Voice of Customer (V...

iPerceptions and HSMAI Release ‘Online Satisfaction and Experience in the Hospitality Industry’ Report for Q1 2012 iperceptions.com 30 Apr 2012 | 08:00 pm

Business traveler satisfaction for hospitality websites increases – but can this extend to mobile? MONTREAL, QC – April 30, 2012 – iPerceptions Inc., a leading provider of online Voice of Customer (Vo...

iPerceptions Releases Automotive Industry Report for Q2 2012 iperceptions.com 30 Aug 2012 | 11:53 pm

‘Consumers Show Increased Appetite for Immediate Auto Purchases’ MONTREAL, QC – August 30, 2012 – iPerceptions Inc., a leading provider of online Voice of Customer (VoC) analytics derived from actual ...

iPerceptions and HSMAI Release ‘Online Satisfaction and Experience in the Hospitality Industry’ Report for Q2 2012 iperceptions.com 13 Sep 2012 | 05:14 pm

More travelers – yet one-third of online bookers still do not complete their intended reservation MONTREAL, QC – September 13, 2012 – iPerceptions Inc., a leading provider of online Voice of Customer ...

Search Engines Trump Brand Loyalty as the #1 way Travelers Visit Hospitality Websites: iPerceptions and HSMAI Report iperceptions.com 10 Jan 2013 | 07:26 pm

‘Online Satisfaction and Experience in the Hospitality Industry’ report for Q3 2012 released MONTREAL, QC – January 10, 2013 – iPerceptions Inc., a leading provider of online Voice of Customer (VoC) a...

integrating adobe sitecatalyst with voice of customer (voc) opinionlab.com 15 Aug 2013 | 08:39 pm

Whether you play Candy Crush, old school Tetris or some other form of puzzling yet addicting game, there’s always a sense of elation that comes when the whole picture is suddenly clear.  That kind of ...

IntelliResponse Launches VOICES intelliresponse.com 23 Jul 2013 | 07:29 pm

Smart Customer Service | July 23, 2013 The post IntelliResponse Launches VOICES appeared first on .

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