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Black Belt Mindset for Business Success: Time 26 Aug 2013 | 01:30 pm
“I just don’t have the time.” That is the biggest BS excuse anyone, especially an entrepreneur, can make. “I don’t have enough money for that” may, at times be a fact. Not having enough time is nearly...
THINK Like a BLACK BELT in Business: Samurai Service- Cutting Edge Customer Service Part 3 23 Aug 2013 | 01:30 pm
The first exercise we do at our Samurai Service seminars is to share our absolute worst customer service experiences. Believe me, you don’t want one of your customer’s stories coming up at our event!!...
SPECIAL POST: KNOCK IT OFF – The family of Christopher Lane’s killer speaks out…blames “the community” 22 Aug 2013 | 08:16 pm
You couldn’t possibly make this crap up. Listen to the reaction of the father and the sister of accused murderer James Edwards… “He doesn’t really understand it at all. He really doesn’t understand ho...
SPECIAL POST: KNOCK IT OFF – We know what causes kids to kill and we know how to stop it 21 Aug 2013 | 07:00 pm
Bored teens kill young athlete for fun? Parents say they’re not killers? “They saw Christopher go by, and one of them said: ‘There’s our target,’” (Duncan, OK., Police Chief Denny) Ford said (via the ...
THINK Like a BLACK BELT in Business: Samurai Service- Cutting Edge Customer Service Part 2 21 Aug 2013 | 01:30 pm
Focus works the same way in customer service as it does in any other area of business…or life. Before we apply Focus to the customer service process, you need to know some facts: First…You can’t force...
THINK Like a BLACK BELT in Business: Samurai Service- Cutting Edge Customer Service Part 1 19 Aug 2013 | 01:30 pm
No matter what business you’re in, success depends on two factors: Sales Customer Service Want to increase sales and develop lasting customer loyalty? Focus… …on your customer. Focus is one of the mos...
Answering Life’s Big Questions Like a BLACK BELT: Helping others… 16 Aug 2013 | 01:00 pm
“I know someone who really needs some help, but no matter how hard I try, they’re just not receptive. How do you help someone who needs help, but doesn’t want it?” You can’t. This is one of the toughe...
Answering Life’s Big Questions Like a BLACK BELT: Discipline… 14 Aug 2013 | 01:30 pm
“I know all about Discipline, but what do you say to someone who really just can’t get started?” Oh for God’s sake- this is one of the most annoying questions I get. I get very impatient with people w...
Answering Life’s Big Questions Like a BLACK BELT: Goals… 12 Aug 2013 | 01:30 pm
“I’m great at setting big goals, but I just can’t see them through. What do I do?” Set smaller goals. See you Wednesday! Seriously- I could end this post right there. The problem with most big goals i...
Want to Make More? Don’t Have a Minimum Wage Attitude 9 Aug 2013 | 01:30 pm
Want to earn more? Make Excellence the foundation of everything you do… …from mopping the floor to running the company. Want to continue to earn more? Embrace the process of continual Self-Improvement...
