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Mercent intros service that brings product info, price to Pinterest pins 27 Aug 2013 | 01:55 am

A new service from Seattle-based Mercent is aiming to strengthen the relationship between retailers and Pinterest. Mercent Retail for Pinterest is a data delivery software service that populates … Re...

NCR retail tech to deploy in four Chinese shopping malls 27 Aug 2013 | 12:25 am

NCR Corporation today announced that it is providing retail technology solutions to four major shopping malls in China: Beijing Baishang Life Mall, Chengdu Global Shopping Mall Ocean Amusement Park … ...

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Future Now’s 2007 Retail Customer Experience Study futurenowinc.com 19 Apr 2011 | 01:57 am

Read more about Future Now’s Customer Experience study that analyzed over 300 retailers in 69 categories.

Sales Supervisor - Harrogate - Full Time - 40 hours gapcareers.co.uk 23 Jul 2012 | 10:24 pm

The supervisor role supports the Store management team in driving revenue, controlling costs and ensuring that the store is delivering the best possible customer experience. Integral to the day-to-day...

Ironies of the Retail Customer Experience futurelab.net 20 Aug 2013 | 04:49 pm

brand as business bit: What was old is new again; what is big isn’t best; what’s happening halfway around the world matters here.  These ironies describe the retail customer experience landscape in Am...

The High Cost of Internet Downtime for Retailers nowsourcing.com 10 Aug 2013 | 02:07 am

The High Cost of Internet Downtime for Retailers [infographic] Compliments of Retail Customer Experience

The High Cost of Internet Downtime for Retailers popai.com 9 Aug 2013 | 09:24 pm

Happy Infographic Friday! This week, we’re highlighting a fantastic infographic put together by Retail Customer Experience and CradlePoint, which aims to depict how paramount it is that brands and ret...

The High Cost of Internet Downtime for Retailers iweb.popai.com 9 Aug 2013 | 09:24 pm

Happy Infographic Friday! This week, we’re highlighting a fantastic infographic put together by Retail Customer Experience and CradlePoint, which aims to depict how paramount it is that brands and ret...

Sales Supervisor - Brent Cross Banana Republic - Full Time - 40 hours bananarepubliccareers.co.uk 23 Jul 2013 | 09:40 pm

The supervisor role supports the Store management team in driving revenue, controlling costs and ensuring that the store is delivering the best possible customer experience. Integral to the day-to-day...

Sales Supervisor - BR Regent Street - Full Time - 40 hours bananarepubliccareers.co.uk 20 Jul 2013 | 09:31 pm

The supervisor role supports the Store management team in driving revenue, controlling costs and ensuring that the store is delivering the best possible customer experience. Integral to the day-to-day...

I took my client on a field trip to the Apple store today – Customer Experience Design Strategy myragolden.wordpress.com 31 Jul 2013 | 04:04 am

This morning I took a team from one of my client’s branches on a field trip. We’re working to create the best possible customer experience in my client’s organization and I believe one way to achieve ...

How to Save a Disgruntled Customer davidcancel.com 18 Jan 2011 | 05:03 am

The best way to save a disgruntled customer is to provide a great customer experience when things go wrong. Joshua Porter (@bokardo), my co-founder at Performable, wrote a great summary of  a recent ...