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Top ways to recession-proof your job 6 Mar 2010 | 05:56 am

Be the best at what you do. While this is good advice at any time, it’s particularly relevant when times are tough. Have you ever seen the “top salesperson” let go before an underachiever? Invest in ...

Top ways to recession-proof your job 6 Mar 2010 | 12:56 am

Be the best at what you do. While this is good advice at any time, it’s particularly relevant when times are tough. Have you ever seen the “top salesperson” let go before an underachiever? Invest in y...

Success Book ~ What Clients Love & Selling the invisible 16 Dec 2009 | 03:40 am

Here are two excerpts from one of my favorite business authors, Harry Beckwith. Excerpt from What Clients Love Written by Harry Beckwith How to listenDon’t just listen to what the person is saying. ...

Success Book ~ What Clients Love & Selling the invisible 15 Dec 2009 | 10:40 pm

Here are two excerpts from one of my favorite business authors, Harry Beckwith. Excerpt from What Clients Love Written by Harry Beckwith How to listen Don’t just listen to what the person is saying. P...

Anatomy of a sales objection 17 Nov 2009 | 12:20 am

Before a sales representative can effectively address a prospects objection, they must first understand what prompts them to be given. So, with objections being the symptom – here are the causes. 1. A...

Anatomy of a sales objection 16 Nov 2009 | 07:20 pm

Before a sales representative can effectively address a prospects objection, they must first understand what prompts them to be given. So, with objections being the symptom – here are the causes. 1. A...

Clarifying questions 19 Oct 2009 | 08:59 pm

To gain a deeper understanding of a client or prospects needs, use clarifying and expansion questions. 80 percent of what you want and need to know is often just below the surface of the superficial s...

Clarifying questions 19 Oct 2009 | 04:59 pm

To gain a deeper understanding of a client or prospects needs, use clarifying and expansion questions. 80 percent of what you want and need to know is often just below the surface of the superficial s...

How to disagree without making an enemy 13 Oct 2009 | 09:14 pm

Anger and resentment is often caused not by what you say, but how you say it. So here are some alternative phrases that will help to keep the peace when disagreeing with someone, whether a colleague, ...

How to disagree without making an enemy 13 Oct 2009 | 05:14 pm

Anger and resentment is often caused not by what you say, but how you say it. So here are some alternative phrases that will help to keep the peace when disagreeing with someone, whether a colleague, ...

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