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iMedia Agency Summit: Day One 26 Aug 2013 | 04:55 pm

It’s a tough job, but someone has to do it… I’m back in Bali with the DMG Events team  for the iMedia Agency Summit this week, exploring the future of technology and social media from an agency persp...

We Are Social Asia Tuesday TuneUp #90 20 Aug 2013 | 09:40 am

Maaii is challenging WeChat, line and Viber in Southeast Asia The rapid increase in number of chat app users in Southeast Asia has seen many chat app providers wanting to be a part of the competition....

Social Service by Industry 15 Aug 2013 | 07:00 am

Following our post earlier this week on social customer service, here’s another great infographic from SocialBakers that shows how things break down by industry. What’s particularly interesting is th...

We Are Social Asia Tuesday TuneUp #89 13 Aug 2013 | 08:33 am

KakaoTalk joins the race for market share in the Philippines The main chat app contenders in the Philippines have long been Wechat, Line, Whatsapp, and Viber. But an additional option is now available...

Social Customer Service on Twitter 12 Aug 2013 | 07:00 am

The team over at Simply Measured recently released the latest update in their quarterly Twitter Customer Service Study. There are plenty of useful stats and insights in here, including: 32% of Top B...

Social Brands 8: Civic Marketing 8 Aug 2013 | 10:30 am

Society increasingly expects brands to give back at least as much as they take, and as a result, CSR is moving higher up the executive agenda. However, many companies still think of CSR in terms of c...

We Are Social Midweek Mashup #80 7 Aug 2013 | 08:55 am

WeChat v5.0 Update is now in iOS WeChat, the famous messaging app from China, has rolled out its new version for iOS. WeChat v5.0 has social gaming, mobile payments and a proper sticker store. As rep...

Top Smartphone Apps Are Social 6 Aug 2013 | 11:02 am

Mashable shared this great chart from Statista and GlobalWebIndex that shows the top 10 most-used smartphone apps in the world: What’s interesting is that 9 out of the top 10 apps are social media-re...

Profiling LinkedIn Users 1 Aug 2013 | 07:20 am

LinkedIn isn’t just a network for job hunters. The platform has grown immensely over the past few months, both in terms of its user base and its functionality. The world’s largest professional netwo...

Social Brands 7: Augmented Experiences 31 Jul 2013 | 12:31 pm

When people buy brands, they’re usually paying for something more than a core product or service. For example, they don’t really pay for the liquid inside a shampoo bottle; they pay for beautiful hai...

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